How do I Make payments ?

We only take payments via Telegraphic Transfer (T/T), Letter Of Credits (L/C), Bank wire transfer or wire transfers via Western Union or MoneyGram or via world remit, Crypto currencies BTC, USDT depending on how fast you want your order processed and shipped out. Note that we do not take payments via PayPal.

What are the Payment Terms ?

PAYMENT TERMS AND CONDITIONS

1. Orders Between 500 and 1,000 Boxes
For orders ranging from 500 to 1,000 boxes, 100% full payment is required in advance against the issued Proforma Invoice before order processing and shipment arrangements can commence.

2. Orders Above 1,000 Boxes
For orders exceeding 1,000 boxes, the following payment structure shall apply:

  • 40% T/T Deposit – Payable against the Proforma Invoice to confirm and commence order processing.

  • 30% T/T Payment – Payable upon provision of the shipping documents and Bill of Lading (B/L).

  • 30% Balance Payment – Payable upon delivery of the goods to the client’s designated port.

3. Cash on Delivery (C.O.D.)
Cash on Delivery (C.O.D.) is available exclusively to established and regular clients who have previously completed successful transactions with us.

Please note that first-time customers are not eligible for C.O.D. payment terms. New clients are required to comply with the applicable advance payment terms stated above.

4. Letter of Credit (L/C)
Payment by Letter of Credit (L/C) is available for orders exceeding 10 containers, subject to prior approval and mutually agreed terms between the buyer and seller.

5. Payment on Sight / Warehouse Transaction
For clients wishing to complete the transaction directly at our warehouse, the client is required to place the order and make a 50% processing payment in advance. Upon confirmation of the payment and completion of the necessary processing arrangements, the client may proceed to our warehouse to complete the remaining transaction formalities.

All payments must be made through the officially designated payment channels provided on the Proforma Invoice or by the Seller. Order processing, documentation, production, and shipment arrangements will commence only upon confirmation of the applicable payment.

How long does it take to process my payment?

Payment processing times depend on the payment method selected.

Payments made by T/T (Telegraphic Transfer) or Bank Wire Transfer may take up to five (5) business days to be credited to our bank account, depending on the banks involved and the processing time of any intermediary or correspondent banks.

All bank transfer payments must be made to the official company bank account specified on the Proforma Invoice.

For payments made through Western Union, confirmation may be completed on the same business day, subject to verification of the transaction. Order processing will commence once payment has been successfully confirmed.

A payment confirmation email will be sent to the customer promptly after the payment has been received and verified.

How can I avoid delays in payment processing?

Payment delays may occasionally occur due to intermediary banks, correspondent banking procedures, incorrect payment information, or incomplete transaction references.

To facilitate faster processing, we maintain banking relationships with major financial institutions and provide the appropriate bank details based on the customer’s payment location where applicable.

When placing an order, customers are kindly requested to:

  • Inform us of the bank or financial institution from which the payment will be made.

  • Use the Proforma Invoice number/reference as the payment reference.

  • Ensure that the payment amount exactly corresponds to the amount stated on the Proforma Invoice.

  • Include all applicable taxes, VAT, shipping, freight, and other charges where specified.

  • Carefully verify the beneficiary’s banking information before initiating the transfer.

For eligible small or sample orders, Western Union may be recommended where appropriate to facilitate faster payment confirmation.

How can I cancel my order?

If payment has not yet been made, the customer may request cancellation by contacting us through our official communication channels.

Orders for which payment has not been received may be automatically cancelled after three (3) calendar days, unless otherwise agreed in writing.

If payment has already been initiated or received, the cancellation request will be processed only after the payment has been successfully confirmed and verified.

Where a refund is applicable, the customer will be required to provide accurate bank account details or other necessary information to facilitate the refund process. Any applicable bank charges, transaction fees, or non-refundable processing costs may be deducted where applicable.

How soon will my order be shipped after payment is received?

Once the payment has been successfully received and verified, order processing generally takes approximately two (2) to three (3) business days, subject to product availability, order specifications, documentation, and other applicable requirements.

After the order has been processed, shipment arrangements will commence in accordance with the agreed delivery terms.

The relevant shipping documentation will be provided to the customer electronically by email. Where original documents are required, they may subsequently be dispatched by DHL or another internationally recognized courier service, subject to the applicable shipping and courier charges.

Customers should retain all shipping and commercial documents required for customs clearance and import procedures at the destination.

Can I change my shipping address?

Yes. Customers may request a change to the shipping or delivery address by contacting us as soon as possible.

Address changes should preferably be requested before the order is dispatched to avoid delays or additional costs.

If the shipping address is changed after the goods have been dispatched, any additional transportation, handling, documentation, redirection, storage, or other charges imposed by the carrier, shipping line, freight forwarder, or relevant authorities shall be borne by the customer.

Our Mission

At Thai-CP Co., Ltd., our mission is to provide customers with reliable, quality paper products and professional supply solutions while maintaining efficient order processing, documentation, and logistics services.

Our product portfolio includes a wide range of paper products, including:

  • Chamex Copy Paper A4 – 80 GSM

  • Blue Black Image Carbonless Copy Paper for Invoices

  • Brown Kraft Paper Rolls & Sheets – Pure Wood Pulp

  • Copy/Laser Paper A4 – 80 GSM

  • Double A Copy Paper A4 – 70/75/80 GSM

  • Art Paper and Art Paper Boards

  • Thermal Paper Rolls – Cash Register Paper

  • Navigator Original Copy Paper A4 – 70/75/80 GSM

  • JK A4 Copier Paper – 75 GSM

  • IQ Brand A4 Copy Paper – The Intelligent Choice

  • Paperline Gold A4 Copy Paper

  • Colored Paper and other specialty paper products

We are committed to serving our customers with professionalism, transparent commercial terms, reliable documentation, and efficient order fulfillment from order confirmation through delivery.